Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. When returning any item for refund or exchange please download, print and fill in the returns form.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We are happy to exchange any item, but again the items have to be returned in unused and in the same condition that you received it. It must also be in the original packaging. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Noogleberry, Unit 9 Basepoint, Shearway Business Park, Shearway Road, Folkestone, Kent, United Kingdom CT19 4RH.
To return your product, you should mail your product to: Noogleberry, Unit 9 Basepoint, Shearway Business Park, Shearway Road, Folkestone, Kent, United Kingdom CT19 4RH.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We do recommend you return the item with a tracked service. Without tracking we do not guarantee that we will receive your returned item.
Please download and print our returns form for all returns - click here:
Returns form(Click to open or right click and 'Save As' to save to your computer).